Frequently Asked Questions
Everything you need to know about displaying your memories.
How do I know which frame size to choose for my photos?
Each product page includes a detailed size guide. We recommend measuring your printed photos before ordering, ensuring you account for the matting if you prefer a bordered look.
What materials are used in your photo frames?
Our frames are crafted from high-quality solid wood, premium MDF, or brushed aluminum. We use shatter-resistant acrylic or tempered glass to ensure your photos are protected and clearly visible.
Do you offer international shipping?
Yes, we ship our multi-photo frames worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy for damaged items?
If your frame arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage. We will send a replacement immediately at no extra cost.
Can the multi-photo frames be hung both vertically and horizontally?
Most of our collage and multi-photo frames come with pre-installed hanging hardware that allows for both portrait and landscape orientation.
Are the mats included with the frames?
Yes, all frames advertised with a border include an acid-free white or cream mat to help preserve your photographs and provide a professional gallery finish.